Política de devoluciones
Garantía de devolución de dinero de 30 días de SurfPrep
SurfPrep ofrece una garantía de devolución de dinero de 30 días. Este plazo comienza a contar desde la fecha de compra del producto. *Debe presentar el recibo con la fecha de compra. Se le reembolsará el precio del producto que figura en el recibo. Los gastos de envío no son reembolsables y SurfPrep no se hace responsable de los gastos de envío de la devolución del producto.
Una vez que SurfPrep recibe el producto, lo inspeccionamos visual y manualmente. No debe presentar signos de mal uso ni daños causados por el cliente. Una vez examinado, SurfPrep o el distribuidor donde lo compró le reembolsará el importe a la tarjeta con la que lo compró, menos los gastos de envío.
Por favor, contacte con SurfPrep antes de devolver el producto que no desea. Nos encantaría ver si podemos resolver cualquier problema que tenga. Generalmente existen soluciones para cualquier problema que tenga con su producto.
Política de devoluciones:
- Las devoluciones deben realizarse dentro de los 30 días posteriores a la entrega. No se aceptarán devoluciones después de ese plazo.
- En algunas circunstancias, se podría aplicar una tasa de reposición del 15%. Se le notificará antes de la devolución si esta tasa le corresponde.
- Todas las devoluciones deben realizarse por correo electrónico . Envíe un correo electrónico a info@surfprepsanding.com con su número de pedido en el asunto.
- Fotos requeridas: Nuestro equipo de atención al cliente podría solicitar fotos de los artículos que va a devolver. Esto es necesario para procesar las devoluciones. Si no se pueden enviar fotos, la devolución será rechazada.
Contáctenos
Si tiene alguna pregunta sobre esta Política de devoluciones, las prácticas de este sitio o sus relaciones con este sitio, comuníquese con nosotros a:
Empresas Dixon
surfprepsanding.com
571 Birch St., Lake Elsinore, CA 92530
951-245-4200
SurfPrep & The Purple Heart Project
Supporting Those Who Have Sacrificed for Our Freedom
At SurfPrep, we believe that craftsmanship has the power to change lives.
In 2025, members of the SurfPrep team met The Purple Heart Project at the Texas Woodworking Festival. What began as a conversation about woodworking quickly became something much more meaningful.
As they learned how traditional hand tool woodworking is helping combat-wounded Veterans find healing, purpose, and lifelong community, they knew they wanted to help however they could.
The impact of The Purple Heart Project was so inspiring that SurfPrep invited one of the program's combat-wounded Veteran graduates to speak at the company's annual Christmas celebration.
Hearing firsthand how the program had changed a Veteran's life reinforced what the team already knew—this mission is worth supporting.
Today, SurfPrep is proud to use its platform to help raise awareness and financial support for The Purple Heart Project so more combat-wounded Veterans can experience the same life-changing opportunity.
About The Purple Heart Project
The Purple Heart Project introduces physically and mentally combat-wounded Veterans who continue to struggle with the invisible and visible wounds of war to the peace, purpose, and healing found through traditional hand tool woodworking.
Selected Veterans receive a full scholarship to attend Rob Cosman's week-long Training the Hand workshop.
Every Veteran is provided with travel, lodging, meals, tuition, professional-quality hand tools, and a custom-built workbench delivered to their home after completing the program.
More importantly, they become part of a lifelong community of fellow Veterans who understand their experiences and continue to support one another long after the workshop ends.
The Purple Heart Project's vision is simple:
A community where combat-wounded Veterans discover healing through woodworking, build lifelong friendships, and know they are never alone and never forgotten.
Your Gift Makes a Difference
Every donation helps provide combat-wounded Veterans with access to this life-changing program.
Your generosity helps fund:
- Travel, lodging, and meals
- Workshop tuition
- Professional-quality hand tools
- A custom-built woodworking bench delivered to each Veteran's home
- Ongoing alumni support and community programs
Together, we can help more Veterans rediscover purpose, build lasting friendships, and continue healing—one project at a time.
Thank you for joining SurfPrep in supporting The Purple Heart Project.
The Purple Heart Project is a registered 501(c)(3) nonprofit organization recognized by the Internal Revenue Service under IRC Section 170(b)(1)(A)(vi).
EIN: 88-2217122
Your donation may be tax-deductible as allowed by law. Please consult your tax advisor regarding your specific tax situation.